Payment Policy

Effective Date: July 17, 2026

At Bellissa Feminine Online Amenities Pvt. Ltd., we are committed to providing a safe, secure, and seamless payment experience for our customers. This Payment Policy outlines the accepted payment methods, payment processing procedures, and related terms applicable to purchases made through our website.

1. Accepted Payment Methods

We accept payments through secure and trusted payment gateways using the following methods:

• Credit Cards (Visa, MasterCard, RuPay, American Express*)
• Debit Cards
• UPI (Unified Payments Interface)
• Net Banking
• Digital Wallets (where available)
• Cash on Delivery (COD), if applicable for eligible locations and products.

All payments are processed through secure payment gateway providers. Bellissa does not store your complete card or banking details on its servers.

Payment Confirmation

• Once your payment is successfully completed, you will receive an order confirmation via email and/or SMS.
• If you do not receive a confirmation within a reasonable time, please contact our customer support team.
• Orders will be processed only after successful payment verification, except for eligible Cash on Delivery (COD) orders.

3. Pricing

• All product prices displayed on our website are in Indian Rupees (INR).
• Prices are inclusive or exclusive of applicable taxes, as indicated on the respective product page.
• Shipping charges, if applicable, will be displayed during the checkout process before payment.
• Bellissa reserves the right to modify product prices without prior notice. However, the price applicable to your order will be the price displayed at the time the order is placed.

4. Payment Security

Your payment security is our priority.

We use industry-standard encryption and secure payment gateways to protect your financial information during transactions. All payment information is transmitted using secure SSL (Secure Socket Layer) technology.

Bellissa does not retain your confidential banking credentials, debit card PINs, CVV numbers, or complete credit card details.

5. Failed or Declined Transactions

A payment may fail due to various reasons, including:

• Insufficient account balance.
• Incorrect payment details.
• Bank authorization failure.
• Network or technical issues.
• Payment gateway interruption.

If your payment fails but the amount has been debited, it is generally reversed automatically by your bank or payment provider within the applicable processing period. If the issue persists, please contact your bank or our customer support team.

6. Refunds

Refunds, where applicable, will be processed in accordance with our Refund & Return Policy.

• Approved refunds will be credited to the original payment method used for the purchase.
• Refund processing times may vary depending on your bank or payment service provider.
• Shipping charges and payment gateway fees, where applicable, may be non-refundable unless otherwise specified.

6. Refunds

Refunds, where applicable, will be processed in accordance with our Refund & Return Policy.

• Approved refunds will be credited to the original payment method used for the purchase.
• Refund processing times may vary depending on your bank or payment service provider.
• Shipping charges and payment gateway fees, where applicable, may be non-refundable unless otherwise specified.

Contact Us:

For any return, refund, or cancellation-related queries, please contact us:

Bellissa Feminine Online Amenities Pvt. Ltd.

• Email: bellissaltd@gmail.com
• Website: www.bellissa.co.in
• Address: Wave One, Sector 18, Noida, Uttar Pradesh - 201301